Refund Policy:
LED Manufactured Screens:
- Our LED manufactured screens are backed by a comprehensive 2-year warranty, starting from the date of delivery, ensuring the quality and performance of our products.
- Please note that we do not offer refunds for LED manufactured screens, as they are considered high-value investments and are covered by our warranty policy.
- In some cases, for exceptionally large or customized orders, a higher upfront payment, ranging from 80% to 90%, may be required. However, these terms are negotiable to accommodate your specific needs.
Rental Services:
- When renting our equipment, we require detailed information to facilitate a smooth rental process. This includes providing multiple contact points, such as location details, event center information, phone numbers, event timing, and estimated distance.
- In the event of a cancellation after payment has been made, a 30% cancellation fee will be applied. This fee is designed to compensate for potential bookings that could have utilized the equipment, thus minimizing the impact of the cancellation.
Equipment Purchases:
- For equipment purchases, we request an upfront payment of 70% of the total cost to initiate the order.
- The remaining 30% can be paid upon delivery or as per agreed-upon payment terms.
Pricing Policy:
- Our pricing is thoughtfully structured to ensure affordability while maintaining the high standards of quality that Royal Works Limited is known for.
- The pricing for LED manufactured screens includes a standard 2-year warranty, guaranteeing the longevity and performance of the product.
- For bulk orders or exceptionally large projects, we offer flexibility in payment terms, allowing for negotiation of higher upfront payments (up to 90%) to accommodate the scale and complexity of the order.
Shipping Policy:
- Royal Works Limited operates manufacturing facilities in China and Germany, guaranteeing the quality of our products.
- Shipping times are dependent on the mode of transportation:
- For sea shipping, customers can expect delivery within a range of 45 to 65 days, depending on the destination.
- For air shipping, we assure delivery within a week, with a maximum transit time of 10 days.
- Prior to shipping, customers are required to make a 70% upfront payment for equipment purchases to initiate the order. The remaining balance can be settled as per the agreed-upon payment terms.
Our policies are meticulously designed to foster transparency, ensure customer satisfaction, and safeguard the interests of both Royal Works Limited and our valued customers. Should you have any further questions or need additional clarification on any aspect of our policies, please do not hesitate to reach out to our dedicated customer service team. Your peace of mind and satisfaction are of utmost importance to us.
Royal Works Limited is a Nigerian company that specializes in the manufacturing , installation, rental and maintenance of LED Mega screens and related equipment. The company provides a range of LED screens and display solutions for indoor and outdoor applications, including events, advertising, and digital signage.
Royal Works Limited has been in operation for several years and has established a reputation for providing high-quality LED screens and display solutions to customers in Nigeria and beyond. The company has a team of experienced professionals who are knowledgeable about LED screens and can provide advice and support to customers in selecting the right products for their needs.
In addition to LED screens, Royal Works Limited also offers other services such as Power supply equipment sales, Musical equipment sales, video production, content creation, and event management. The company has worked with a variety of clients, including businesses, government agencies, and event planners, and has provided LED screens for a range of events, from concerts and festivals to trade shows and conferences.
Overall, if you are looking for LED screens in Nigeria, Royal Works Limited is a reputable company that can provide high-quality products and services to meet your needs.